Front Desk Specialist

Mid-Ohio Food Collective•Grove City, OH

4d•Onsite

About The Position

Mid-Ohio Food Collective (MOFC) is looking for a Front Desk Specialist to support the daily operations of the reception area/front desk, ensuring a positive experience for all visitors.

Requirements

High -School Diploma or GED required.
One year of receptionist experience to include use of a multi-line phone system.
Experience in interacting with the public.
Must be proficient with Microsoft office products.
Effective communication skills (verbal and written); must be organized and able to provide exceptional customer service.
Comfortable learning and using new computer platforms.
Successful candidate must be able to pass standard background check and drug screening.

Nice To Haves

Non-Profit experience preferred.

Responsibilities

Greet and direct walk-in and telephone visitors to appropriate MOFC areas or meeting rooms and provides non-MOFC organizations with assistance while on premises.
Sort and delivers MOFC mail; accepts carrier deliveries and coordinates couriers.
Process financial transactions for sales, agency payments, and donations by providing receipts, cash payments, credit card payments, and/or check payments.
Update MOFC information on Volunteer Hub, organizational landing pages, and similar online resources.
Maintain Volunteer Database for quality control purposes, and assists with reporting analytics
Update volunteer records including hours, personal information, and contact information.
Create visual content for display screens in partnership with VS Team.
Submit and track creative briefs and social briefs for Volunteer Services department.
Assist with scheduling group volunteers and provides information regarding scheduling.
Capture and curate volunteer photos across MOFC operating locations.
Assist with Volunteer Services recognition and appreciation efforts.
Conduct site tours and make general organization-wide announcements.
Conduct MOFC tours.
Maintain and distribute the employee phone directory.
Collect leads for volunteer stories and media opportunities.
Advocate for volunteerism and the importance of the volunteer program within the organization.