Front Desk Specialist

Spire Orthopedic PartnersProvidence, RI
1dOnsite

About The Position

The Front Desk Specialist is responsible for maximizing daily patient and clinical services by greeting, registering, and checking out patients in a friendly and efficient manner. The Receptionist also directs vendors and visitors as needed to proper contacts.

Requirements

  • High School Graduate or equivalent
  • Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.
  • Experience with Microsoft Office (Word, Excel, and PowerPoint).
  • Discretion to work with confidential information.
  • Knowledge of HIPAA Regulations
  • Pertinent job-related experience and Medical Terminology

Nice To Haves

  • Bilingual Spanish or Portuguese a plus

Responsibilities

  • Greet patients in a prompt, courteous and helpful manner.
  • Accurately and expeditiously register and update patients’ demographic information.
  • Verify insurance eligibility and benefits and document appropriately.
  • Obtain and document referrals.
  • Ability to triage patients and appropriately schedule them.
  • Notify patients of and collect on copays and past due balances.
  • Check out procedures including scheduling future appointments and outside testing.
  • Other duties as assigned.

Benefits

  • Excellent growth and advancement opportunities
  • Dynamic environment
  • Access to a diverse network of practitioners
  • Broad infrastructure of tools and programs to enhance the employee experience
  • Competitive Compensation
  • Generous PTO
  • Benefits package: health, dental, vision, 401(k), etc.
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