Front Desk Specialist Wound Healing
About The Position
The Front Desk Specialist for Wound Healing performs a wide range of administrative support functions to facilitate of the daily operations of the Wound Center to include: reception, patient scheduling, registration, referral coordination, insurance verification, processing billing information, charge entry, payment posting, batch balancing, cash reconciliation/balancing, etc. The Specialist operates as the initial contact for patients and guests of the Center serving as the primary information resource for referrals and insurance plan guidelines. The incumbent provides exceptional customer service, and presents a professional appearance and manner at all times to positively represent the department.
Requirements
- High school graduate or equivalent preferred
- Two (2) years previous clerical experience
- One (1) year of experience working with insurance company, referrals or patient access matters
Nice To Haves
- Experience with CPT and ICD-10 coding, preferred
- Vocational training in medical front office desired
Responsibilities
- Reception
- Patient scheduling
- Registration
- Referral coordination
- Insurance verification
- Processing billing information
- Charge entry
- Payment posting
- Batch balancing
- Cash reconciliation/balancing
Benefits
- Competitive salary
- Medical benefits
- Dental benefits
- Retirement benefits
- Paid time off
- Tuition assistance
- Award-winning residencies
- Fellowships
- Career development
- Generous PTO
- Code Lavender
- Employee Assistance Programs
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
