Front Desk Security Guard (2nd Shift)

Iron MountainRoyersford, PA
Onsite

About The Position

At Iron Mountain, we are seeking dedicated individuals to join our team. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We partner with our customers worldwide to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. This role is responsible for managing physical access control, continuous surveillance monitoring, and strict procedural enforcement to guarantee the safety of all personnel and the absolute protection of our physical assets. You will have daily interactions with customers, employees, visitors, and vendors, maintaining a professional demeanor and interacting in a courteous and professional manner.

Requirements

  • Applicants must meet all requirements, including customer-contracting specifications, which will require Legal Permanent Residence or United States (US) Citizenship.
  • Must be willing and able to obtain a Public Trust Security Clearance.
  • Exceptional interpersonal skills to clearly convey messages and requirements to inform our customers effectively, while seamlessly sharing updates between team members.
  • Technology-adept capabilities with preferred experience in Access Control systems and ticketing system software, along with the ability to perform basic computer data entry across multiple security platforms.
  • A proven ability to understand, respect, and strictly follow highly process-driven documented procedures and Iron Mountain’s safety code.

Nice To Haves

  • Experience in Access Control systems
  • Experience in ticketing system software

Responsibilities

  • Prevent unauthorized individuals and vehicles from entering the facility or restricted areas by utilizing the latest security technology and electronically provisioning temporary or permanent access for authorized personnel.
  • Monitor safety, security, and fire alarm systems, oversee onsite Closed-Circuit Television (CCTV), and rapidly respond to triggered alerts or system anomalies.
  • Conduct required visual inspections of key assets and locations within the facility through roving foot and vehicle patrols, encompassing both internal and external facility grounds, throughout the year and in all weather conditions.
  • Appropriately document daily activity and formally report any significant security or safety incidents to maintain comprehensive audit trails.
  • Quickly and effectively assess and de-escalate situations which may present a threat to the safety or security of anyone within the facility.

Benefits

  • Hourly Rate: $21.70 per hour with eligibility for Annual Merit Increases.
  • Paid Time Off & Holidays: 2 weeks of paid vacation, 7 paid holidays, plus accrued sick pay.
  • Health & Wellness: Comprehensive medical, dental, and vision benefits starting on Day One, plus an Employee Assistance Program (EAP).
  • Retirement & Financial Growth: 401k kilo plan with company match, an Employee Stock Purchase Plan (ESPP), and a lucrative employee referral program.
  • Professional Development: Access to continuous professional development and training programs to support your career progression.
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