Front Desk Sales Associate

SEV Laser•Walnut Creek, CA

12h•$18 - $20•Onsite

About The Position

At SEV, you will join an exciting aesthetics brand with more than 75 locations and continued year-over-year growth. You will have the opportunity to strengthen your sales and service skills, represent a recognized brand, and directly contribute to an exceptional client experience. If you are outgoing, goal-oriented, passionate about aesthetics, and ready to grow with SEV, we would love to meet you. Apply today and become part of SEV’s continued growth.

Requirements

A sales-driven mindset and confidence recommending services and products.
A natural ability to connect with people and create memorable experiences.
Strong communication, customer service, and active-listening skills.
Excellent attention to detail and the ability to multitask.
Comfort using computers, booking platforms, and client-management systems.
Basic math skills and the ability to process payments accurately.
Reliability, punctuality, and consistent attendance.
The ability to work independently and as part of a collaborative team.
Weekend availability is required.

Nice To Haves

Experience in fitness, hospitality, retail sales, beauty, wellness, medical aesthetics, or another client-focused environment is preferred.

Responsibilities

Promote SEV services, packages, memberships, promotions, and retail products.
Identify client needs and confidently recommend appropriate services and upgrades.
Educate clients on available treatments, pricing, and promotions.
Work toward individual sales goals while supporting the clinic’s overall performance.
Build lasting client relationships through personalized and knowledgeable service.
Warmly welcome clients and provide a polished experience from arrival through departure.
Manage client check-in, check-out, and payment processing accurately.
Book, modify, and cancel appointments with attention to detail.
Answer calls, emails, and voicemail messages promptly and professionally.
Address client questions and concerns with care, urgency, and professionalism.
Use SEV’s booking and client-management systems accurately and efficiently.
Complete opening and closing responsibilities according to established procedures.
Maintain a clean, organized, stocked, and welcoming front-desk environment.
Assist with transitional treatment-room cleaning when needed.
Monitor supplies and communicate inventory needs to management.
Participate in required service, systems, and sales training.
Support new team members by modeling SEV’s service and selling standards.
Assist with other clinic responsibilities as directed by operational or clinical leadership.