Front Desk Residential Concierge, Boston

Apex Concierge Services Inc • Boston, MA

just now • $21 - $22 • Onsite

About The Position

At Apex Concierge Services INC, we believe in creating exceptional experiences—whether it’s for our residents, guests, or clients. As a trusted presence in the Boston community, we manage premier residential and commercial properties where top-tier service is a standard. We're currently seeking a warm, reliable, and proactive Concierge to join our team and serve as the first point of contact in one of our luxury properties.

Requirements

• High school diploma or equivalent
• 1+ year of customer service, hospitality, or front desk experience
• Professional demeanor and excellent communication skills
• Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems
• Reliable, punctual, and able to work flexible shifts (including evenings/weekends)
• Ability to remain calm and composed under pressure

Nice To Haves

• Experience in residential or hotel concierge roles
• Familiarity with Boston neighborhoods, transportation, and cultural attractions

Responsibilities

• Greet and assist residents, guests, and delivery personnel professionally and warmly
• Respond promptly to inquiries and requests, in person and via phone/email
• Maintain front desk shift logs
• Coordinate services such as package deliveries, and maintenance requests
• Manage building communications, calendar, and reservations for amenity spaces
• Maintain a tidy and inviting lobby area
• Provide local knowledge and recommendations for restaurants, transportation, and events
• Assist with emergency procedures and ensure safety protocols are followed

Benefits

• Competitive hourly pay
• Paid time off and holiday pay
• Supportive and inclusive work environment
• Opportunities for growth in hospitality and property management

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED