Front Desk for Physical Therapy Clinic

SYNERGY ORTHOPEDIC SPECIALISTS INC • San Diego, CA

1d • Onsite

About The Position

Synergy Orthopedic Specialists Medical Group is seeking a detail-oriented Front Desk Representative for their San Diego location. The role involves managing patient interactions, scheduling, and administrative tasks within a physical therapy clinic setting. Synergy Orthopedic Specialists is a large, comprehensive medical group in San Diego County, known for patient satisfaction and clinical care, offering integrated services including orthopedics, radiology, physical therapy, and podiatry. The company is an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion.

Requirements

• Minimum of a High School Diploma or GED equivalent
• Basic knowledge of human anatomy and the musculoskeletal system
• Minimum 2 years of hospitality, sales, customer service, or related work experience
• Ability to handle patient's concerns positively and proactively
• Ability to prioritize multiple tasks in a fast-paced environment
• Ability to quickly learn new procedures and processes
• Excellent communication and interpersonal skills
• High level of ownership, accountability, and initiative
• Friendly, outgoing, and motivated personality
• Proof of FDA approved Covid-19 vaccine required before first day of employment (or certifiable exemption- health or religious)

Nice To Haves

• Experience working in a medical office
• Bilingual Spanish-English skills

Responsibilities

• Greet patients in an engaging manner
• Nurture patient relationships to encourage patient retention
• Answer phones effectively
• Schedule new and follow-up appointments
• Check insurance eligibility and discuss the cost of service
• Obtain insurance authorizations
• Coordinate appropriate patient care
• Communicate effectively with physicians and staff
• Perform data entry
• Handle cash and copay collections
• Send appointment reminders
• Manage medical records
• Perform other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED