Front Desk Representative (3pm -11pm)

Kisco Senior Living • Raleigh, NC

4d • Onsite

About The Position

The Front Desk Representative at the Cardinal is responsible for delivering exceptional customer service while creating a warm, welcoming, and professional first impression for residents, families, guests, and team members. As the face of our community, this role plays a key part in fostering a friendly, secure, and engaging environment while supporting daily operations and ensuring every visitor feels valued from the moment they arrive.

Requirements

• Bring a smile to work every day
• Have excellent customer service skills
• 6 months to 1 year of front desk, receptionist or resident relations experience
• High school diploma or GED preferred
• Basic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applications
• Ability to work a flexible schedule, including evenings, nights, weekends and holidays as needed

Nice To Haves

• Senior Living experience a plus
• Hotel experience a plus

Responsibilities

• Monitor residents and guests coming in and out of the community
• Assist residents with requests as needed
• Answer incoming calls
• Maintain a neat and clean front desk and entrance area
• Respond to emergencies and supply emergency personnel

Benefits

• Paid Vacation
• Sick Time
• 7 Paid Holidays
• Medical / Dental / Vision Benefits
• 401K
• Free Meal each shift
• Healthcare Benefits including Vision & Dental (Full-time only)
• Matching 401k (Full-time only)
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED