Front Desk Representative - Residency Clinic

Lifepoint Health • Danville, VA

1d • Onsite

About The Position

Sovah Health is a regional health care delivery system with 2 hospital campuses – Danville and Martinsville. Each facility has a 24/7 Emergency Room, Outpatient Imaging Center, and over 20 primary and specialty care physician clinics. Our Danville location is also a teaching hospital that trains medical students and physician residents specializing in family and internal medicine. A Front Desk Representative who excels in this role: Greets and registers patients, verifies information, and obtains signatures. Handles multi-line phone system; routes calls and coordinates with answering service. Collects payments (co-pays, deductibles), assists with account inquiries, and reconciles daily deposits. Supports MD orders (e.g., work excuses, medical records). Maintains and organizes patient records and charts.

Requirements

• High school diploma or equivalent.

Nice To Haves

• 1 year of office experience is preferred.
• 2 years of medical office experience is preferred.

Responsibilities

• Greets and registers patients, verifies information, and obtains signatures.
• Handles multi-line phone system; routes calls and coordinates with answering service.
• Collects payments (co-pays, deductibles), assists with account inquiries, and reconciles daily deposits.
• Supports MD orders (e.g., work excuses, medical records).
• Maintains and organizes patient records and charts.

Benefits

• Multiple levels of medical, dental and vision coverage
• tailored benefit options for part-time and PRN employees
• Life, accident, critical illness, hospital indemnity insurance
• short- and long-term disability
• paid family leave and paid time off
• Higher education and certification tuition assistance
• loan assistance
• 401(k) retirement package and company match
• Mental, physical, and financial wellness programs
• free gym memberships
• virtual care appointments
• mental health services and discount programs
• Ongoing learning and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED