Front Desk Representative

Consider Posh Pro • Austin, TX

6d

About The Position

We are seeking a highly motivated and friendly Front Desk Representative to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role is crucial in creating a positive first impression of our establishment, and the Front Desk Representative will assist guests with check-in and check-out procedures, manage reservations, and address inquiries and requests

Requirements

• High school diploma or equivalent; additional education is a plus.
• Proven experience in customer service, preferably in a hospitality setting.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Proficient in using computer systems and booking software.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Manage the check-in and check-out processes efficiently.
• Answer phone calls and respond to guest inquiries and requests promptly.
• Handle reservations, cancellations, and modifications accurately.
• Maintain the cleanliness and organization of the front desk area.
• Process payments and manage cash transactions securely and responsibly.

Benefits

• Competitive Salary
• Flexible Work Schedule
• Paid Time Off (PTO)
• Health & Wellness
• Professional Development
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED