Front Desk Representative - Residency Clinic

Lifepoint Health • Danville, VA

20h • Onsite

About The Position

The Front Desk Representative will work at the Sovah Residency Clinic – Family and Internal Medicine. This role involves greeting and registering patients, verifying information, and obtaining signatures. The representative will also handle a multi-line phone system, collect payments, assist with account inquiries, and reconcile daily deposits. Additionally, they will support MD orders, such as work excuses and medical records, and maintain patient records and charts.

Requirements

• High school diploma or equivalent.

Nice To Haves

• 1 year of office experience is preferred.
• 2 years of medical office experience is preferred.

Responsibilities

• Greets and registers patients, verifies information, and obtains signatures.
• Handles multi-line phone system; routes calls and coordinates with answering service.
• Collects payments (co-pays, deductibles), assists with account inquiries, and reconciles daily deposits.
• Supports MD orders (e.g., work excuses, medical records).
• Maintains and organizes patient records and charts.

Benefits

• Multiple levels of medical, dental and vision coverage
• Tailored benefit options for part-time and PRN employees
• Life, accident, critical illness, hospital indemnity insurance
• Short- and long-term disability
• Paid family leave
• Paid time off
• Higher education and certification tuition assistance
• Loan assistance
• 401(k) retirement package and company match
• Mental, physical, and financial wellness programs
• Free gym memberships
• Virtual care appointments
• Mental health services
• Discount programs
• Ongoing learning and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED