Imaging Center Front Desk Registrar - Weekend Hours
About The Position
The MedRVA Imaging Center is expanding hours to include weekend operations. This is an exciting growth and expansion opportunity. The Imaging Center Front Desk Registrar will undertake a variety of day-to-day office and clerical tasks. This position will be an integral part in contributing to the daily front-end operations of the diagnostic imaging center. The Registrar is, above all, an organized and competent professional with superior communication skills. It is expected that the Registrar will excel at delivering superior customer service to patients and proficient in carrying out administrative duties accurately and promptly.
Requirements
- Must have excellent communication and customer relations skills.
- Knowledge of computer applications (Microsoft Office, Word, Excel, etc.)
- Must demonstrate strong problem solving skills and ability to multi-task
- High school diploma or equivalent required
- Prior healthcare and customer service experience preferred
- Health insurance/authorization experience preferred
- Radiology experience a plus
Nice To Haves
- Associates degree preferred
Responsibilities
- Performs patient scheduling, registration, inputs patient demographics, and collects co-payments
- Check claim status from payers through telephone, websites, and any other communication deemed necessary for insurance carriers in a prompt and efficient manner
- Work effectively with ICD 10 Codes and radiology CPT codes
- Serves as a liaison between all customers, including patients, physicians, and imaging center personnel
- Protects and maintains confidentiality of information; provides information on a need to know basis; adheres to all HIPAA compliance practices
- Ability to perform insurance verification/pre authorization
- Efficiently handles phone correspondence and the scheduling of patient appointments
- Verifies authorizations and accepts/transmits electronic or faxed information for needed physician patient information
- Adheres to MedRVA policies, procedures, standards, and protocols to ensure effective facility operations
- Respects and complies with all decisions made by the CEO and Clinical Directors
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
