Front Desk Receptionist | Sunny Isles Beach, FL
About The Position
MedStation is seeking a friendly, organized, detail-oriented, and customer-focused Front Desk Receptionist in Sunny Isles Beach, Florida. As the first point of contact for patients, the receptionist helps deliver an exceptional patient experience while supporting the clinic’s daily administrative operations. The role involves patient reception and registration, appointment coordination, communications, payment collection, record maintenance, and collaboration with clinical staff. The position calls for professionalism, confidentiality, attention to detail, and a patient-centered approach. Compensation is $3,000 per month.
Requirements
- Previous experience in customer service, reception, or administrative support.
- Portuguese and English language skills are required.
- Strong communication, organizational, and multitasking skills.
- Ability to work in a fast-paced environment while maintaining professionalism and attention to detail.
- A positive attitude, teamwork, and a patient-centered approach.
- Must be legally authorized to work in the United States and provide valid employment eligibility documentation, as required by federal law.
Nice To Haves
- Spanish proficiency.
- Previous experience in a medical office or healthcare setting.
- Familiarity with Electronic Medical Records (EMR) systems.
- Basic knowledge of health insurance verification and medical office procedures.
Responsibilities
- Welcome patients and provide a professional, friendly, and positive experience.
- Manage patient check-in and check-out procedures.
- Schedule, confirm, and coordinate patient appointments.
- Answer incoming calls, respond to patient inquiries, and manage communications.
- Verify patient demographic information and insurance eligibility according to established procedures.
- Collect copayments, deductibles, and other applicable payments.
- Maintain accurate patient records and update information in the Electronic Medical Records (EMR) system.
- Coordinate with Medical Assistants, providers, and other departments to ensure efficient patient flow.
- Handle administrative tasks, documentation, and patient forms.
- Maintain patient confidentiality and comply with HIPAA regulations.
- Follow established clinic procedures and contribute to an organized and efficient work environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
