Front Desk Receptionist (Dermatology) Garner, NC

Anne Arundel Dermatology • Garner, NC

1d • Onsite

About The Position

At Anne Arundel Dermatology, we provide exceptional care to our patients and each other. Founded over 50 years ago with a mission to offer the highest quality and full spectrum of medical, surgical, and esthetic skin care services, Anne Arundel Dermatology has become a leading provider in the Mid-Atlantic and Southeastern states. With over 250 clinicians and 110 locations across 7 states, we are a growing organization seeking talented individuals. We are committed to continuous training and education, staying at the forefront of dermatological advancements. We offer intensive hands-on training and long-term career growth opportunities.

Requirements

• High School Graduate or GED (required).
• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Ability to manage multiple tasks simultaneously.
• Excellent organizational and time management skills.
• Ability to function well in a fast-paced and at times stressful environment.
• Detail-oriented.
• Working knowledge of multi-line phone system.
• Able to operate standard office equipment (i.e., computer, fax, copier, scanner, etc.).
• Intermediate computer skills and experience in EMR utilization.
• Fluent in English.
• Ability to sort and file materials correctly alphabetically or numerically.
• Ability to travel to and provide coverage for other local offices as-needed.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
• Lifting and carrying up to 30 pounds.

Nice To Haves

• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred).

Responsibilities

• Greeting patients in a pleasant and professional manner.
• Screening calls, scheduling appointments and referrals.
• Taking accurate, concise phone messages.
• Entering complete patient demographics when making appointments.
• Evaluating chart data to verify all information has been received, completed, and signed.
• Checking patients in and out.
• Tracking patients in the reception area and communicating with patients as needed.
• Proactively collecting patient payments.
• Updating product inventory weekly.
• Treating patients with dignity and empathy.
• Fulfilling inventory orders.
• Running end-of-day reports and balancing payment totals as a closer.
• Distributing incoming reports and correspondence in patient charts.
• Ensuring all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Assisting other staff as needed.
• Performing other duties assigned by management.

Benefits

• Medical, Dental & Vision insurance – effective 1st of the month after date of start
• Short-term and long-term disability
• Voluntary life (employee, spouse, and child)
• Critical Illness
• Hospital Indemnity – Effective the 1st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED