Front Desk Receptionist
About The Position
ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say: I AM AN ALLY • I AM A FRIEND • I AM A GIVER Touchmark on South Hill is Spokane’s leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are currently seeking the right person to join our team as a Front Desk Receptionist. As a Front Desk Receptionist, you will answer and monitor phone lines and direct callers. Greet the public, prospective residents and families professionally and courteously. Provide services to residents such as scheduling transportation requests, guest room reservations, and life enrichment or dining sign-ups. Monitor medical alert systems and follow protocol to respond. Duties also include acting as a First Responder in case of emergencies. If needed, escort emergency personnel to location of emergency. Responsible for covering the expanse of the interior and exterior grounds of our campus. Shifts may include prolonged walking and standing and the need to cover the expanse of the campus quickly. As needed, operates company vans, trucks and golf carts.
Requirements
- Has an outgoing, warm, friendly personality
- Is at least 18 years of age (required)
- Has a High School diploma or equivalent (required)
- Has a valid Washington driver’s license and clean driving record (required)
- Desires to work in an environment with older adults
- Has the ability and desire to act as a First Responder
- Has a sincere interest in making visitors, residents and staff feel welcome and listened to
- Has the ability to work in a high traffic area understanding that interruptions area major part of the job duties
- Ability to walk or stand for prolonged periods of time
- Ability to get along with co-workers, demonstrate integrity and express a positive attitude
- Willingness to work weekends and holidays
Responsibilities
- Answer and monitor phone lines and direct callers
- Greet the public, prospective residents and families professionally and courteously
- Provide services to residents such as scheduling transportation requests, guest room reservations, and life enrichment or dining sign-ups
- Monitor medical alert systems and follow protocol to respond
- Act as a First Responder in case of emergencies
- Escort emergency personnel to location of emergency
- Responsible for covering the expanse of the interior and exterior grounds of our campus
- Operate company vans, trucks and golf carts
Benefits
- Paid time off (including holidays)
- Health, dental, and vision insurance plans for employees and eligible dependents
- Education assistance
- Bonus and retirement plans
- Health care, dependent care, and commuter Flexible Spending Accounts
- On-Demand Pay allows you to access pay as you earn it
- Employee Assistance Program
- Supplemental insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
