Front Desk Receptionist Royale Oaks Assisted Living

Florence Home•Omaha, NE

1d•Onsite

About The Position

Royale Oaks Assisted Living is seeking a self-motivated, outgoing, and dependable Front Desk Receptionist. This role requires a thorough understanding of receptionist and customer service experience, with the ability to manage a busy front desk. The ideal candidate will be a team player who can assist seniors with comfort, care, and compassion, displaying complete professionalism and class. The receptionist is responsible for providing excellent customer service to all staff, residents, and resident family members, assisting all departments, answering phones, and assisting residents, family members, and potential clients as needed.

Requirements

High school diploma or equivalent.
A desire and willingness to learn new systems.
Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
Knowledgeable on the computer and able to operate Microsoft Office.
Ability to represent the facility in a positive and professional manner.
Must be able to work effectively in an individual or team setting.
Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
Customer service: 1 year

Nice To Haves

Prior work in reception or customer service preferred.

Responsibilities

Answering the phones and referring to the appropriate department or person.
Greet residents, families, guests, and staff in a courteous and professional manner.
Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
General office duties including typing, filing, distribution of mail.
Follow guidelines for phone inquiries and guided tours.
Other duties as assigned