Receptionist - Comm
Benchmark Senior Living•Boston, MA
•Onsite
About The Position
We are looking for a professional and energetic Front Desk Receptionist to become the welcoming face of our senior living community. This role involves creating a positive first impression for residents, families, guests, and visitors, while also providing essential administrative and concierge-style support.
Requirements
- Excellent communication and customer service skills
- Comfortable using phones, computers, email, internet, and Excel
- Positive attitude and professional appearance
- Strong organizational and multitasking abilities
- Team-oriented individual who enjoys helping others
Nice To Haves
- High school diploma or equivalent preferred
Responsibilities
- Welcome residents, families, guests, and visitors with a warm and professional attitude
- Answer and route phone calls promptly and courteously
- Create a welcoming environment for all visitors
- Manage appointment books for doctors, beauty/barber services, and resident requests
- Assist residents with concierge-style services such as transportation arrangements, newspaper deliveries, and telephone/cable concerns
- Support administrative and clerical tasks for multiple departments
- Help maintain a clean, organized, and inviting lobby area
- Respond professionally during emergencies and understand emergency call systems
- Assist with marketing inquiries and community initiatives
- Work closely with leadership and staff to support daily operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
