About The Position

Frenchies Modern Nail Care in Smyrna is seeking a friendly and organized Front Desk Receptionist / Concierge to create a welcoming experience for guests and ensure the salon runs efficiently. This role is ideal for someone who enjoys customer service and staying active. The salon has established systems and a loyal guest base. Both full-time and part-time positions are available, offering a stable position or a flexible schedule. This is not solely a desk job; the concierge also supports the studio floor to maintain high sanitation standards, including laundry, sanitizing tools, sweeping, mopping, and general cleanliness.

Requirements

  • Friendly, outgoing personality
  • Strong customer service and phone skills
  • Comfortable using computers and scheduling systems
  • Excellent multitasking and organizational skills
  • Team-oriented attitude and willingness to help where needed
  • Must be available Tuesday 8:30am - 1pm, Wednesdays 8:30am - 2:15pm, Thursdays 2pm - 8pm, Saturday: 8:30am - 2:15pm
  • Reliability and respect for everyone's time

Nice To Haves

  • Retail, restaurant, fitness studio, or customer service experience preferred

Responsibilities

  • Greet guests and assist with check-in and check-out
  • Schedule appointments and answer phone inquiries
  • Help guests book services and answer questions
  • Educate guests about the Frenchies Polish Pass membership program
  • Check on guests during services to ensure they are comfortable
  • Help with inventory, including restocking retail and supplies
  • Support studio cleanliness and organization
  • Laundry
  • Sanitizing tools and pedicure bowls
  • Sweeping and mopping after services
  • Keeping the studio clean and organized

Benefits

  • Flexible scheduling
  • No late nights
  • Clean salon with no harsh chemical smells
  • 401(k) with employer match up to 4%
  • Monthly performance bonuses
  • 24/7 telehealth access for employees and their families
  • Optional Aflac supplemental insurance (employee paid)
  • Service and product discounts
  • Free snacks and occasional team meals
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