Ingram Honors College – Front Desk Receptionist (FWS)

Grand Canyon University • Phoenix, AZ

9d • Onsite

About The Position

The Ingram Honors College is seeking a Front Desk Receptionist (FWS) to provide hospitable reception assistance to visitors of the new Ingram Honors College building. This role involves directing visitors, answering questions, and managing the reception area to ensure a welcoming and organized environment.

Requirements

• Must be an actively enrolled Honors College student in good academic standing.
• Strong verbal and digital/written communication skills.
• Strong organization skills and attention to detail.
• Strong customer focus and listening skills.
• Must be professional and handle pressure well.
• Possess strong ethics and integrity.
• Willing to commit to 10-20 hours/week.
• Able to work in 4+ hour shifts or have flexibility with hours.
• Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
• Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
• Maintain good financial and academic (SAP) standing with the University.

Responsibilities

• Welcome students and visitors by greeting them in-person, on the phone, or via email.
• Manage the general office phone line and email account, including sending/responding to emails, addressing inquiries, making/returning calls, and maintaining communication with current and prospective honors students.
• Provide information about the Ingram Honors College, Global Studies, its resources, benefits, and signature programs.
• Maintain security by following procedures, monitoring reservations, and ensuring proper check-in/check-out of students.
• Assist honors students with scheduling platforms to book study rooms and pods.
• Maintain a clean and organized reception area.
• Ensure the return of checked-out equipment and technology.
• Assist with building inventory and maintaining the cleanliness and tidiness of honors spaces.
• Restock print and promo materials, as well as community snacks.
• Perform other duties and projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed