Bilingual Front Desk Receptionist (Bradley)

DENTAL DREAMS•Bourbonnais, IL

7d•Onsite

About The Position

Bradley Dental in Bradley - Bourbonnais, IL is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will be bilingual (Spanish) with excellent customer service and phone skills, and a passion for helping others. Bradley Dental is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Requirements

Bilingual (Spanish)
Customer Service experience

Nice To Haves

Previous dental or medical experience

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans