Front Desk Receptionist - Inova Oakville ASC

Inova Surgery Center•Alexandria, VA

9d•Onsite

About The Position

Inova Oakville Ambulatory Surgery located at 400 Fannon St. Alexandria VA, is hiring a Front Receptionist/Registrar to join our team in shaping the future of healthcare. The ideal will be adept at smoothly and promptly assisting patients in the waiting area with courtesy and efficiency. Will have very strong customer service background, computer skills in MS Word & Excel, experience with PM and E-Chart and available to work a Full-Time schedule of Monday-Friday, 8:30a-5:00p. ABOUT US: The Inova Oakville Ambulatory Surgery Center, situated in the Potomac Yards area of Alexandria, is nearing completion in its construction phase. This cutting-edge facility will be a cornerstone of the newly established Inova medical campus, scheduled for inauguration in mid-2024. Boasting state-of-the-art infrastructure, the center will feature three (3) Operating Rooms, (3) Procedure/GI Suites, and 12 PreOp/PACU bays, all geared towards delivering top-tier medical services to our community.

Requirements

Minimum one (1) year receptionist/admissions experience in an ambulatory surgery facility, acute-care hospital, or doctor’s office
High school graduate or equivalent
Comprehension of medical terminology
Strong computer skills, experience with EMR software
Excellent communication skills
Ability to prioritize and complete tasks in a timely manner
Ability to perform multiple tasks simultaneously
Must be able to work under pressure and handle a high volume of phone calls

Nice To Haves

Prior Scheduling knowledge and experience is highly desired

Responsibilities

Performs admission process for patients. Verifies the accuracy and completeness of patient clinical, demographic and insurance information, enters corrected patient information into the medical software system at the time of admission
Communicates patient and/or surgeon delays to the Pre-Operative Area Charge Nurse/Manager
Updates the Billing Schedule for cancellations and/or add on cases.
Informs appropriate personnel of any cancelled and/or altered procedures
Records and reconciles daily all monies collected at the front desk, secures and reconciles the change drawer
General management of the telephone system. Deactivating after hours answering service/night ring; activating after hours answering service/night ring; and, ensuring the after hours/emergency message is correct and activates. Retrieves and forwards general mailbox messages to the appropriate personnel
Cross-trains in other areas of Business Office, including medical records, chart preparation and insurance verification