Front Desk Receptionist & Verification Assistant

OneDigital•Sarasota, FL

8d•Onsite

About The Position

The Receptionist is responsible for managing front desk operations and providing administrative support to ensure efficient office operations. OneDigital is a people-focused organization that helps employers provide peace of mind to their employees through various insurance solutions. They offer a unique combination of services, technology, and dedicated advisors to support clients in accessing necessary healthcare. This role is an opportunity to join a company committed to improving the lives of millions.

Requirements

Excellent verbal and written communication skills
Strong interpersonal and customer service abilities
Professional demeanor and appearance
Exceptional organizational skills and attention to detail
Ability to work both independently and as part of a team
Strong multitasking and time management skills
Ability to maintain confidentiality
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to remain calm and effective in high-pressure situations
Strong problem-solving skills
High school diploma or equivalent required

Nice To Haves

Associate’s or Bachelor’s degree preferred
Previous experience in a receptionist, front desk, or customer service role preferred

Responsibilities

Answer and direct incoming telephone calls appropriately
Greet and assist visitors in a professional manner
Manage office supplies, including inventory tracking and request reordering as needed
Support new employee onboarding activities
Handle incoming and outgoing mail, packages, and deliveries
Perform administrative tasks such as data entry, filing, and audits
Respond to customer inquiries and resolve minor issues promptly
Coordinate with internal departments to support smooth daily operations