Front Desk Receptionist/Business Office Float

USPI • Princeton, NJ

8h • Onsite

About The Position

Surgical Specialists at Princeton has an immediate need for a per diem Front Desk Receptionist/Business Office Float. At Surgical Specialists at Princeton, health and care are inseparable, focusing on offering a high quality, service oriented environment for surgical procedures. The facility is accredited by The Joint Commission. Under the direction of the Business Office Manager, this role is responsible for covering any aspect of the business office necessary, including answering the phone, front desk reception, data entry, insurance verification, patient calls, and chart scanning. The ideal candidate will possess outstanding multi-tasking abilities, communication and teamwork, as well as the ability to keep up in a fast-paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Requirements

• High School Diploma or equivalent
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the facility as a whole.
• Extreme multi- tasker
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

Nice To Haves

• Minimum 1-2 years of hospital or medical office experience preferred.
• Knowledge of health care financing and Medical Collections preferred.

Responsibilities

• Verifies insurance prior to patient’s arrival, to include "Add On's and Direct Admits"
• Obtains pre-certification from insurance companies for procedures that require pre-certification.
• Requests office notes from referring physician if needed for authorization.
• Calculating and informing patients of amount due
• Communicating with the Dr. office's
• Ensures all required forms are placed in designated areas of the patient’s chart
• Daily preparation of charts for next day's surgeries within required deadline
• Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
• Other duties as assigned by the Office Manager.

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) – Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees