Office Manager- Front Desk Receptionist

Family Ties Inc • Atlanta, GA

7d

About The Position

The Office Manager/ Front Desk Receptionist is the first point of contact for everyone visiting or calling Family Ties. The Office Manager provides a high level of customer service to all callers, visitors, and staff, greeting each in a pleasant, professional, and helpful manner. The Office Manager/ Front Desk Receptionist answers the telephone, directs calls, and relays messages. S/he checks the agency’s main e-mail account on an hourly basis, forwarding referrals and other communications as appropriate in a timely manner. The Office Manager must possess a positive disposition and the ability to multitask.

Requirements

• Bachelor’s degree, or at least 3 years of prior receptionist/office assistant experience
• Familiarity with mental health services, social work, medical offices, etc.
• Strong organizational skills and the ability to multitask
• Detail oriented, highly reliable and accountable
• Excellent verbal and written communication skills
• Demonstrated knowledge of and sensitivity to diverse cultures

Responsibilities

• Greet all visitors and create a hospitable environment
• Answer main telephone line, direct calls and relay messages, ensuring callers speak with a person versus an automated voicemail greeting
• Check main e-mail account hourly and forward referrals and other time-sensitive communications, as appropriate
• Maintain office-wide calendar, notifying colleagues of potential conference room and swing space conflicts, reserve conference rooms on other floors as necessary
• Coordinate luncheon/catering needs
• Ensure printer is operational and well stocked with paper
• Track, order, and stock office/kitchen supplies, as needed
• Other administrative duties (FedEx requests, filing, etc.) as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees