Front Desk Receptionist and Legal Assistant

Royalty Medical Solutions•Los Angeles, CA

1d•Onsite

About The Position

Our client is a fast-paced personal injury law firm focused on delivering excellent client service and strong case results. They value professionalism, organization, and creating a welcoming experience for every client. The Front Desk Receptionist and Legal Assistant is the first point of contact for clients, combining front office responsibilities with light support for the pre-litigation team. The ideal candidate is organized, friendly, and able to handle both client interaction and administrative tasks with ease.

Requirements

Strong communication and customer service skills
Highly organized with attention to detail
Ability to multitask in a fast-paced environment
Comfortable handling phones, scanning, and basic office systems
Professional, reliable, and team-oriented

Nice To Haves

Previous receptionist or administrative experience
Experience in a personal injury or legal office
Familiarity with medical records or legal documentation
Bilingual Spanish speaking
Friendly and welcoming (clients may be going through stressful situations)
Proactive and willing to help beyond the front desk
Detail-oriented when handling documents and requests
Calm and professional under pressure

Responsibilities

Answer and direct incoming phone calls in a professional and timely manner
Greet clients warmly and create a welcoming environment
Offer clients water, coffee, or refreshments upon arrival
Sort incoming mail and scan documents into the system
Maintain a clean, organized front desk and reception area
Assist with pre-litigation administrative tasks, including: Ordering medical records, Preparing and sending client contracts, Supporting basic case-related requests
Perform general administrative duties such as filing and data entry
Maintain confidentiality of all client and case information