Front Desk Receptionist/ Administrative Assistant

Workforce Solutions for Tarrant CountyArlington, TX
1d$11 - $12Onsite

About The Position

Front Desk Receptionist Job Description Front Desk Receptionist/ Administrative Assistant Rosa's First Quality Home Healthcare, is looking for an Administrative Assistant who can carry out day-to-day organizational tasks and facilitate efficient communication across an entire office or specific department. The Administrative Assistant will answer phones, manage office calendars, update databases and complete general clerical work and recordkeeping tasks. Job Description To effectively and efficiently provide administrative support to our Personal Attendant Service Department

Requirements

  • Administrative: 1 year (Required)
  • Customer Service: 2 years (Preferred)
  • Computer Skills: 2 years (Required)
  • Home health: 2 years (Preferred)
  • Spanish (Preferred but not required)

Responsibilities

  • Processes paperwork for new patients efficiently and in accordance with protocols.
  • Answers and screens inquiry calls and emails from prospective patients.
  • Collects data to help with the admission process.
  • Communicates with other team members constructively in order to reduce conflict and enhance the resolution of issues.
  • Respects client and is committed to upholding HIPAA compliance
  • Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others.
  • Displays the ability to communicate with others effectively, listen closely and convey points clearly.
  • Shows proficiency with computer programs which may include Microsoft Word, Excel, PowerPoint, Outlook and others.
  • Demonstrates excellent customer service skills and the ability to calm patients who may be distraught.
  • Shows the ability to calm frustrated patients quickly and make decisions based upon anticipated outcomes.
  • Possesses the ability to adjust to constantly changing workloads.
  • Must work well with other team members
  • Must have data entry experience.

Benefits

  • Health insurance
  • 401 K
  • Paid time off
  • Dental insurance
  • Vision insurance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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