About The Position

Summit Oaks Hospital, a 126-bed, private acute care hospital and chemical dependency treatment center, is seeking a Front Desk Receptionist/Admin Associate. The hospital, located in a picturesque suburban setting, has been providing quality healthcare since 1902 and is fully accredited by the Joint Commission. It has been recognized by U.S. News & World Report as one of the nation's best behavioral health hospitals. Summit Oaks Hospital is a subsidiary of Universal Health Services, Inc. (UHS), one of the largest and most respected healthcare management companies in the nation, operating acute care hospitals, behavioral health facilities, and ambulatory centers nationwide. Founded in 1978, UHS has over 81,000 employees and focuses on acquiring and developing healthcare properties in growing markets, emphasizing exceptional service and cost control through a responsive management style and a service philosophy based on integrity, competence, and compassion.

Requirements

  • High School Diploma (preferred)
  • Some Experience (preferred)
  • May be required to work flexible hours.

Responsibilities

  • Follow the facility guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass.
  • Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings.
  • Utilize the paging system to announce callers as required.
  • If assigned, provide clerical support to admissions: Collate admission folder as required and Keypunch revised patient data as required.
  • Ensure an adequate supply of pre-stuffed admission folders and distribute properly.
  • If assigned, provide assistance to patients and employees, such as making change or providing meal tickets.
  • Complete a variety of clerical projects as assigned.
  • Distribute and accept applications for employment.
  • Adhere to facility, department, corporate, personnel and standard policies and procedures.
  • Attend all mandatory facility inservices and staff development activities as scheduled.
  • Adhere to facility standards concerning conduct, dress, attendance and punctuality.
  • Maintain confidentiality of facility employees and patient information.
  • Ability to sit for long periods, up to 8 hours.
  • Ability to lift and carry up to 25 pounds to move transfer file boxes, paper and newly admitted patients’ belongings, as required.
  • Ability to use both hands in fine manipulation of small tools (copier, computer, telephone, calculator, fax machine).
  • Ability to push and pull up to 10 lbs. (file cabinet drawers, computer paper boxes).
  • Ability to see well enough to read handwritten and typewritten material.
  • Ability to retrieve files from bottom shelves and drawers.
  • Ability to spend 90% working time in an environment of continuous low voices and office machine noise typical for business office atmosphere.
  • Ability to handle a variety of repetitive tasks in an organized manner.
  • Performs other duties as assigned/required by this position.
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