Front Desk Receptionist / Admin Assistant (SNF)

Plumas District Hospital•Quincy, CA

4d•Onsite

About The Position

The Administrative Assistant/Receptionist is responsible for providing support to the Director of Nursing (DON) and staff at the Skilled Nursing Facility. They maintain files, prepares correspondence, schedules meetings, keep calendars, makes travel arrangements, greets residents and vendors, and screen phone calls. They will be responsible for providing a wide range of clerical support for the SNF nurse’s station. This position has the ability to maintain order and flow during peak resident surges, respond to multiple demands with integrity and persistence, prioritize duties according to their critical nature and achieve desired outcomes for our resident population.

Requirements

Cerner and Point Click Care
Experience with database software applications.
Two (2) years of office duties in a medical profession.
Current CPR Certification.
Provide excellent customer service.
Conflict resolution skills and problem solving.
Excellent written, oral, and interpersonal communication skills.
Efficient time management skills and ability to multi-task and work independently.
Strong understanding and comfort level with computer systems, printer, scanner, fax, and multi-line phone systems.
Ability to work competently within Microsoft Word and Excel.
Medical terminology and some medical pathology.

Responsibilities

Warmly welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to residents; giving directions; referring inquiries to nursing and physician staff.
Coordinate with other departments within the hospital for care of resident.
Answers phone calls, assists public, and forwards appropriately if necessary in a professional and friendly manner.
Completes all administrative duties as needed such as faxing, copying, and scanning.
Demonstrates knowledge of Infection Control and isolation procedures.
Strictly adheres to policies and procedures as outlined in the policies.

Benefits

Comprehensive medical, prescription drug, dental, and vision plans
PDH Employee Discount Program
Generous paid time off (PTO) accrual
Paid leave for continuing education, bereavement, and jury duty
Employer-sponsored retirement plans featuring: A 3% employer contribution
An employer match of 50% of employee contributions, up to the plan maximum
$20,000 in employer-paid life insurance
Voluntary benefit options, including additional life insurance, long-term disability insurance for full-time employees, and identity theft protection
Potential loan-forgiveness opportunities for eligible healthcare professionals
Educational and career-development support, including Certified Medical Assistant training, an LVN-to-RN step-up program, and tuition reimbursement
Paid sick leave, with five days awarded annually based on the employee’s anticipated work schedule
Discounted rates at the PDH Child Care Center
The opportunity for all employees to contribute to an employer-sponsored retirement plan
Discounted CareFlight/AirMedCare Network memberships
Shift differentials for eligible shifts and PDH-observed holidays