Front Desk Medical Receptionist

TEKsystems•Rush Township, MI

5d•$18 - $18•Onsite

About The Position

A busy and well-established orthotic and prosthetic medical practice is seeking a reliable and customer-focused Front Desk / Patient Services Representative for its Owosso location. This position supports a high-volume clinic (20–35 patients per day) and plays a critical role in patient experience, insurance processes, and front-office operations. The selected candidate will complete two weeks of training at the Bay City location, with reimbursed mileage, before transitioning to the Owosso office.

Requirements

Minimum 2 years of medical office front desk experience
Minimum 2 years of EMR/electronic medical record system experience
Minimum 2 years of experience with medical terminology
Proven experience verifying insurance coverage
Strong computer proficiency and attention to detail
Excellent customer service and communication skills

Nice To Haves

Experience in an orthotic and prosthetic medical office (preferred/bonus)
Familiarity with OPIE EMR
Proficiency with Microsoft Office (Outlook, Word, Excel)

Responsibilities

Greet and check in patients professionally and efficiently
Answer phones and assist patients with general inquiries
Verify, enter, and maintain accurate patient demographic information
Verify insurance coverage and obtain authorizations/precertifications
Quote and collect patient payments, including co-pays, deductibles, and co-insurance
Schedule and manage patient appointments
Update patient records within the EMR system
Provide general administrative and front office support
Cross-train in patient check-out and prior authorization functions
Perform all other duties as assigned