Dakota Dental 4 Kids - Front Desk Patient Coordinator
West Dakota Dental Partners•Rapid City, SD
•Onsite
About The Position
Dakota Dental 4 Kids is seeking a friendly, organized, and professional Front Desk Patient Coordinator to join our dental team. This role is responsible for creating a welcoming patient experience while managing front office operations, scheduling, communication, and administrative support. The ideal candidate has strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.
Requirements
- High school diploma or GED required
- Basic computer and data entry skills
- Professional appearance and positive attitude
- Excellent interpersonal and communication skills
- Strong attention to detail and accuracy
- Dependable and punctual
- Ability to remain calm and professional under pressure
- Team-oriented mindset
- Commitment to patient confidentiality and exceptional service
- Ability to sit and work at a computer for extended periods
- Ability to occasionally lift office supplies up to 20 pounds
Nice To Haves
- Previous dental or medical front office experience preferred
- Knowledge of dental insurance and scheduling software preferred
- Experience with dental practice management software
- Bilingual skills are a plus
- Experience handling insurance verification and patient collections preferred
Responsibilities
- Greet and check in patients in a warm and professional manner
- Answer phone calls and respond to patient inquiries
- Schedule, confirm, and manage patient appointments
- Verify insurance eligibility and assist with benefit coordination
- Collect patient information, consent forms, and payments
- Maintain accurate patient records and update account information
- Present treatment plans and discuss financial arrangements as needed
- Coordinate patient flow and communicate effectively with clinical staff
- Manage incoming and outgoing correspondence, including emails and text reminders
- Maintain a clean, organized, and professional reception area
- Support office operations and administrative tasks as assigned
Benefits
- Competitive pay based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Continuing education and growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
