Front Desk Patient Concierge Coordinator
Cardinal Health•Fresno, CA
•$23 - $26•Onsite
About The Position
Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Concierge assist patients with non-clinical tasks (i.e. lodging, transportation, general customer service) to make their treatment more comfortable and convenient.
Requirements
- Experience accessing and updating an EMR system.
- Must be available to work- Monday - Thursday, 11:30am-8pm and Friday, 9:30am - 6pm.
Nice To Haves
- Medical Office experience, highly preferred.
- High School Diploma or equivalent, highly preferred.
- Bilingual, highly preferred.
Responsibilities
- Greet patients and families.
- Answer center telephones, distribute faxes, and prepare customer files.
- Schedule patient appointments.
- Receive and correctly record receipts of patient payments.
- Enter, verify and update patient demographic and insurance information.
- Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
- Process requests for records from outside sources.
- Scan data into document imaging software.
- Regular attendance and punctuality.
- Contributes to team effort by accomplishing related results as needed.
- Ensures that all processing and reporting deadlines are consistently achieved.
- Perform any other functions as required by management.
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
