Part Time Front Desk Night Auditor

LIV HOSPITALITY LLC•Box Elder, SD

6d•Onsite

About The Position

The Front Desk Night Auditor is responsible for managing the front desk operations during the night shift. This includes handling guest check-ins and check-outs, making reservations, providing information and assistance to guests, managing billing and payments, and running various reports. The role also requires maintaining the cleanliness and neatness of the front desk and lobby area, adhering to uniform standards, and balancing daily reports.

Requirements

Strong computer skills and ability to learn hotel property management system(s).
Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
Basic knowledge of accounting operations.
18 years or older.

Responsibilities

Making room reservations and checking guests in and out of the Hotel.
Issuing room keys, pamphlets, discount cards, etc.
Providing information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
Ensuring confidentiality, security and safety of hotel guests regarding Front Desk communications at all times.
Arranging transportation for guests as needed.
Computing bills, posting charges, collecting payment and making change for guests.
Running various reports - hand written and computer.
Maintaining the cleanliness and neatness of the front desk and lobby area.
Wearing a uniform up to property standards and nametag at all times on property.
Balancing all daily reports for the Hotel.
Posting and balancing charges in a timely and efficient manner.
Other duties may be assigned to meet business needs.