Front Desk Night Auditor

WaTiki Resort•Box Elder, SD

6d•Onsite

About The Position

Embark on a rewarding career at Courtyard by Marriott in Box Elder, SD, where every day brings new opportunities for personal and professional growth. Join our team and experience unparalleled relaxation and refreshment in our expansive employee break room, take rejuvenating breaks, and stay energized with unlimited complimentary soda. Indulge in gourmet experiences with exclusive discounts at our Bistro restaurant. Thrive in a team-focused atmosphere where support is readily available, fostering a sense of camaraderie and collaboration. Experience the pride of working in Box Elder’s newest gem, boasting contemporary design and cutting-edge amenities. Enjoy direct access to the exciting new event center, The Box, offering endless opportunities for entertainment and networking. Achieve your wellness goals with access to our extensive gym, promoting a healthy and balanced lifestyle for all employees. Explore diverse career paths across various departments, providing ample opportunities for advancement and skill development. Backed by LIV Hospitality, you'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts, Dining Deals, WaTiki® Waterpark Passes, Starbucks Offers, Juniper at Vertex Sky Bar Access, AJ's Wicked Salon & Spa discounts, Gaming Benefits, and Sol Vibe Discounts. Join us at Courtyard by Marriott in Box Elder and become part of a dynamic team dedicated to delivering exceptional hospitality experiences while fostering personal and professional growth for all.

Requirements

Must have strong computer skills and ability to learn hotel property management system(s).
Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
Basic knowledge of accounting operations
18 years or older.

Responsibilities

Responsible for making room reservations and checking guests in and out of the Hotel as needed.
Issues room keys, Pamphlets, discount cards, etc as needed.
Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
Arranges transportation for guests as needed.
Compute bills, post charges, collects payment and makes change for guests.
Runs various reports - hand written and computer.
Maintain the cleanliness and neatness of the front desk and lobby area.
Must wear a uniform up to property standards and nametag at all times on property.
Balance all daily reports for the Hotel.
Post and balance charges in a timely and efficient manner.
Other duties may be assigned to meet business needs.