Front Desk/Night Audit Full & Part Time

Candlewood Suites - Shelbyville•Shelbyville, KY

8h•Onsite

About The Position

Candlewood Suites - Shelbyville is seeking dependable and detail-oriented individuals to join our team as Front Desk/Night Audit associates. This role is essential in providing exceptional guest service, managing front desk operations during overnight shifts, and ensuring accurate financial auditing. Whether you prefer full or part-time hours, this position offers the opportunity to contribute to a welcoming and efficient hotel environment in Shelbyville, KY.

Requirements

Previous experience in front desk or night audit roles preferred but not required.
Strong attention to detail and excellent organizational skills.
Basic knowledge of accounting or financial reconciliation is a plus.
Excellent communication and customer service skills.
Ability to work overnight shifts, including weekends and holidays, as needed.
Proficiency with computers and office software.

Responsibilities

Greet and assist guests in a professional and courteous manner during overnight shifts.
Check guests in and out efficiently and accurately, ensuring all information is up to date.
Perform nightly audit procedures, balancing and reconciling the day’s financial transactions.
Handle guest inquiries, requests, and resolve issues promptly to maintain guest satisfaction.
Maintain accurate records and reports related to front desk and audit activities.
Coordinate with housekeeping, maintenance, and other departments to ensure seamless hotel operations.
Ensure the front desk area is organized and presentable at all times.