Front Desk & Mortgage Processing Assistant
Opulence Funding LLC•Ramsey, NJ
•$45,000 - $60,000•Onsite
About The Position
Opulence Home Equity is looking for a friendly, organized, and dependable Front Desk & Mortgage Processing Assistant to join our team. This position is ideal for someone who enjoys working with people, staying organized, and keeping a busy office running smoothly. The primary focus of this role will be front desk and administrative support, with the opportunity to assist our mortgage processing team with basic loan-related tasks. No prior mortgage processing experience is required. Training will be provided.
Requirements
- Strong communication and customer service skills.
- Friendly, professional, and comfortable speaking with clients on the phone and in person.
- Organized and detail-oriented.
- Comfortable using computers, email, and basic office software.
- Able to multitask and shift between front desk and administrative responsibilities.
- Dependable and willing to learn.
Nice To Haves
- Previous receptionist, administrative assistant, customer service, banking, or office experience is a plus.
- Mortgage experience is a plus, but not required.
Responsibilities
- Answer, screen, and direct incoming phone calls in a professional and friendly manner.
- Greet and assist clients, visitors, vendors, and other guests.
- Monitor general office communications and direct inquiries to the appropriate team member.
- Receive, scan, upload, organize, and distribute incoming documents.
- Assist with general filing, data entry, copying, scanning, and other administrative tasks.
- Help maintain an organized and professional front office environment.
- Provide general administrative support to team members as needed.
- Assist the processing team with setting up and organizing new loan files.
- Upload, label, and organize borrower documents within company systems.
- Help request and collect outstanding documents from borrowers.
- Follow up with clients by phone or email for basic documentation requests.
- Assist with maintaining loan checklists and tracking outstanding items.
- Help processors with routine administrative tasks related to traditional and reverse mortgage files.
- Learn basic mortgage terminology, documentation, and processing procedures through hands-on training.
- Maintain the confidentiality of borrower and company information at all times.
Benefits
- Competitive Salary Pay
- Comprehensive Benefits Package: Insurance, 401(k), PTO, and more.
- Career Growth
- Training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
