Front Desk Monitor

AAM Brand • Fulshear, TX

12d • Onsite

About The Position

Become part of the Del Webb Fulshear team and help us in developing a vibrant, fun filled lifestyle for our residents. At Del Webb Fulshear you will be part of a dynamic team creating friendships, developing new skills, and fostering the Del Webb experience for our residents. This new community with a brand new 16,000+ sq.ft. Amenity Building also has an outdoor leisure pool, indoor lap pool, community wide walking tails, pickleball, and an 18-hole putting course. Join our team and be part of the fun. We are looking for an energetic, upbeat person who is looking for full-time work in a 55+ residential HOA community. The ideal candidate will be available to work weekends, flexible with hours and work some holidays.

Requirements

• Excellent customer service and communication skills.
• Ability to offer support to administrative support staff with ever-changing needs.
• Ability to elicit information from callers and visitors in a professional and efficient manner.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word and Outlook), internet and e-mail systems.
• Ability to interact and work positively and effectively with staff at all levels.
• Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

Responsibilities

• Primarily responsible for answering the phone lines, providing administrative support for staff and management, managing the front entrance and maintaining the reception desk, cleaning/sanitizing work area and facilities as needed, and utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face.
• Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
• Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
• Filters inbound calls to determine appropriate direction.
• Greets all visitors/homeowners and determines their immediate needs.
• Monitors pickups/deliveries.
• Assist with event set up and break down as needed.
• Cleaning/sanitizing work area and facilities as needed.
• Performs other related duties as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed