Fron Desk Monitor

Volunteers of American Greater New YorkNew York, NY
Onsite

About The Position

The Front Desk Monitor/Emergency Response Coordinator answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.

Requirements

  • Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
  • Must be able to perform diverse tasks with ease and maintain confidentiality.

Nice To Haves

  • F-80 certificate required within 90 days of hire – VOA will cover the cost.

Responsibilities

  • Greet all visitors; assist them directly or announce their arrival to staff or residents.
  • Ensure that all clients sign in and out as required.
  • Route mail and deliveries as required.
  • Handle or assist in crisis intervention.
  • Follow assigned procedures in emergency situations.
  • Conduct rounds at residence as assigned.

Benefits

  • Medical, Dental, & Vision Coverage
  • Prescription Coverage
  • Life Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Paid Time Off, including a Paid Birthday Holiday
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