Front Desk Monitor

Associated Asset Management (AAM) • San Tan Valley, AZ

3h • Onsite

About The Position

Associated Asset Management (AAM) is seeking a Front Desk Monitor for The Village at Copper Basin, a master-planned community in San Tan Valley, Arizona. This community features a village-style layout with amenities such as walking paths, sports courts, a pool, and recreation facilities. The role requires availability seven days a week, including opening and closing shifts and weekends. The Front Desk Monitor will be responsible for greeting residents and guests, answering inquiries about community events and programs, and using computer systems for registrations and related tasks.

Requirements

• Advanced customer service and communication skills (both verbally and written), and the ability to communicate with all levels of management and staff.
• Ability to elicit information from callers and visitors in a professional and efficient manner.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to interact and work positively and effectively with staff and homeowners at all levels.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.
• Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities.

Nice To Haves

• Experience with Etrak or related Gym Check-In Systems preferred but not required.

Responsibilities

• Monitor activities in exercise equipment areas, aerobic room, aquatic areas, outdoor gaming area, locker rooms, classrooms, crafts and ballroom; report any safety and facility concerns to Management.
• Advise residents and their guests of facility policies and procedures.
• Perform minor custodial duties to include wiping down machines, picking up discarded items, etc.
• Perform facility opening and closing procedures and identify changes to implement.
• Maintain the organization and cleanliness of the Health/Wellness areas.
• Validate resident/guest participation and issue fitness equipment upon request.
• Respond to emergency situations per First Aid/CPR training and/or facility procedures as necessary.
• Performs other related duties as directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed