Front Desk Monitor -PT
Volunteers of American Greater New York•The Bronx, NY
•Onsite
About The Position
Eden House is a single room occupancy residence (SRO) providing permanent, supportive housing to formerly homeless single adults, including those suffering from mental illness or HIV/AIDS. The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access. This is a part-time position working 16 hours per week.
Requirements
- High school diploma or GED preferred.
- Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
- Must be able to perform diverse tasks with ease and maintain confidentiality.
- Coordinator of Fire Safety & Alarms (F80) certification required within 90 days of hire.
Responsibilities
- Greet all visitors; assist them directly or announce their arrival to staff or residents.
- Ensure that all clients sign in and out as required.
- Route mail and deliveries as required.
- Handle or assist in crisis intervention.
- Follow assigned procedures in emergency situations.
- Conduct rounds at residence as assigned.
Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Prescription Coverage
- Life Insurance
- Retirement Plan
- Tuition Reimbursement
- Paid Time Off
- Paid Birthday Holiday
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
