Front Desk Medical Receptionist
About The Position
Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a nationally recognized top workplace with 14 sites in Chicago and suburbs, is looking for a valuable addition to our Patient Support Services team! The Front Desk Medical Receptionist is to assist in obtaining, confirming, and updating patient information, including demographics, insurance, assigned physicians, and preferred pharmacy in the electronic medical records system. As the first in-person point of contact for our patients, the successful candidate is responsible for conducting themselves in a professional, accommodating, and concerned manner toward patients, visitors, and other staff members always.
Requirements
- A high school diploma or equivalent is required.
- Prior customer service required
- Excellent customer service and interpersonal skills are required.
- Utilizing a computer and Microsoft Products and electronic medical records system is beneficial.
Nice To Haves
- Prior physician's office experience is beneficial.
- EPIC experience is a plus.
- Bilingual is a plus.
Responsibilities
- Registering patients, inputting charges, scheduling and verifying appointments
- Collecting payments at the time of service, applying fee scales appropriately, safeguarding cash and verifying insurance
- Functioning collaboratively with other Patient Support Services, Front Desk Medical Receptionists, and other clinical services to ensure efficient, friendly, cost-effective service.
Benefits
- Medical
- Dental
- Vision
- Life and Disability Insurance
- Flexible Spending (FSA) for Health Care or Childcare
- 401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary.
- 15 days of PTO
- 8 paid holidays
- Annual merit increases
- Room for growth and career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
