Receptionist - $19/hr

TEKsystems•Vienna, VA

1d•$20 - $21•Onsite

About The Position

The Front Desk Medical Receptionist will be responsible for managing front desk operations, providing patient support, handling phone and communication, and documenting in the EMR system. This role requires the ability to multitask in a fast-paced clinical environment, balancing simultaneous demands including assisting doctors, supporting patients at the desk, and managing phone volume. Reliability is essential for this position, as the receptionist will work alongside 3 doctors and clinical staff, being one of two front desk personnel.

Requirements

Customer Service
Medical & Insurance Knowledge
Front Desk & Patient Registration
EMR Systems
Medical terminology
Patient check-in/check-out
Patient account support
Inbound call handling
Medicaid & prior authorization familiarity
Strong computer proficiency
Excellent customer service
Ability to multitask in a fast-paced clinical environment

Responsibilities

Check patients in and out
Complete patient registration
Schedule follow-up appointments
Manage daily front desk workflow
Provide general customer service
Assist patients with needs
Maintain a welcoming environment
Answer incoming calls
Assist patients with questions
Route calls as needed
Document doctor notes in the EMR system
Update patient files in the EMR system
Balance simultaneous demands including assisting doctors, supporting patients at the desk, and managing phone volume.