MED RECEPTIONIST FRONT DESK/RHEUMATOLOGY- 3 full & 2 half days

Toledo Clinic • Toledo, OH

7d • Onsite

About The Position

The Toledo Clinic's Rheumatology Department, Arthritis Associates, is seeking a full-time Front Desk Medical Receptionist. This position will work 3 full days (Mon/Tues/Thurs, 8:00-4:30) and 2 half days (Wed, 8:00-12:30 & Fri, 7:30-12:00). The role involves greeting and directing patients and visitors, updating patient demographic and insurance information, scanning documents to the EMR, collecting copays and outstanding balances, and posting patient payments. Additionally, the receptionist will perform various clerical duties to support office operations.

Requirements

• Consistently arrives at work on time and adheres to regular work schedule.
• Consistently arrives at work in appropriate/professional attire.
• Completes all tasks within established time frame.
• Adheres to all clinic policies and procedures.
• Excellent communication, organizational, and customer service skills.
• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
• Demonstrates adaptability to expanded roles.
• General knowledge and familiarity with computers.
• HS diploma or GED.

Nice To Haves

• Previous receptionist or clerical experience in a medical office
• Excellent interpersonal skills.

Responsibilities

• Greets patients as they approach the desk.
• Checks in patients and notifies appropriate staff of arrival/directs patients accordingly.
• Registers new and existing patients consisting of insurance information, demographic information, physician information, scanning appropriate documents to the EMR, and verifying insurance electronically, etc.
• Requests and verifies patients’ insurance information and enters changes in the computer system.
• Collecting co-pays and patient balances and posting to the patient account.
• Answering general patient questions.
• Taking messages accurately and relaying to appropriate personnel.
• Answering phones - courteously and professionally.
• Scheduling appointments
• Verifying referrals and/or pre-certifications.
• Preparing and/or submitting charge tickets.
• Sorting, filing and scanning patient charts.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED