Front Desk Medical Receptionist

Four Squared Solutions • Altamonte Springs, FL

11d • Onsite

About The Position

We are seeking an experienced, dependable, and professional Front Desk Medical Receptionist to join our medical office team. The ideal candidate will have prior medical receptionist experience, excellent communication and customer service skills, strong attention to detail, and the ability to manage multiple responsibilities in a busy medical-office environment.

Requirements

• Prior medical receptionist experience required.
• Excellent customer service and communication skills.
• Strong organizational and time-management abilities with excellent attention to detail.
• Reliable, punctual, professional, and able to demonstrate a strong work ethic.
• Computer literate and comfortable using electronic medical records, scheduling systems, email, and other office software.
• Able to work independently, prioritize tasks, and handle multiple responsibilities in a busy office environment.

Nice To Haves

• Knowledge of medical terminology and health insurance is preferred.

Responsibilities

• Greet patients, provide excellent customer service, check patients in and out, collect copayments, and accurately document payments and patient information.
• Answer incoming calls promptly and professionally, direct calls appropriately, schedule appointments, and manage new patient scheduling.
• Obtain and enter new patient information accurately, prepare intake forms and necessary paperwork, ensure documents are completed and filed appropriately, and communicate required information to the billing department.
• Scan and upload documents into patient charts, maintain accurate and organized medical records, type letters and correspondence, use email professionally, and assist with Social Security and other medical documentation.
• Have a working knowledge of health insurance, including deductibles, copayments, coinsurance, and out-of-pocket expenses, and assist with related patient questions and administrative tasks.
• Process medication refill requests and other medication-related administrative duties in a timely manner according to office procedures and provider direction.
• Obtain and document patient blood pressure readings as required by the office.
• Maintain office copies, forms, and supplies; assist with day-to-day administrative operations; and ensure the front office remains organized and efficient.
• Communicate professionally and effectively with patients, providers, staff, billing personnel, and other individuals while maintaining patient confidentiality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed