Medical Receptionist

OnSpot Dermatology• Lady Lake, FL, US, FL

2d•$17 - $21•Onsite

About The Position

OnSpot Dermatology is seeking a friendly, organized, and patient-focused Front Desk Medical Receptionist to join their team at the Sharon Morse Medical Center office in The Villages, Florida. This role is crucial for creating an exceptional patient experience from arrival to departure. As the first point of contact, the receptionist will ensure the office runs efficiently while providing compassionate and professional customer service. This is a part-time position requiring availability every Tuesday and on select Saturdays, with the schedule typically being 1-2 days per week based on office needs and patient volume.

Requirements

Minimum of 1 year of experience in a medical office or customer service role.
Excellent communication and interpersonal skills.
Strong computer skills and ability to multitask in a fast-paced environment.
Detail-oriented, dependable, and highly organized.
Passion for providing outstanding patient care and customer service.
Comfortable working independently and as part of a team.
Availability to work every Tuesday is required.
Availability to work select Saturdays as needed is required.

Nice To Haves

Dermatology experience preferred but not required.

Responsibilities

Welcome patients with warmth, professionalism, and exceptional customer service.
Check patients in and out while ensuring demographic and insurance information is accurate.
Verify insurance eligibility and collect co-pays, balances, and product payments.
Answer incoming phone calls and assist patients with scheduling, rescheduling, and general inquiries.
Maintain an organized appointment schedule and communicate any delays or changes.
Coordinate with providers and clinical staff to ensure a smooth patient flow.
Maintain patient confidentiality and comply with all HIPAA regulations.
Help create a welcoming, organized, and positive office environment.
Assist with other front desk and administrative duties as needed.