Front Desk Medical Receptionist
About The Position
Responsible for greeting and checking patients in and out of the clinic, both in person and by phone. Schedules patient appointments, obtains and processes client payment information, completes filing, and performs other front desk responsibilities. This position will serve as a floater across Davidson County clinic locations, providing front desk coverage and support as needed. Locations include Madison, TN; White Ave – Nashville, TN; and Vero – Nashville, TN. The ability to work across multiple locations and adapt to the needs of each clinic is an essential part of this role.
Requirements
- High school diploma or GED required
- Valid and unrestricted driver’s license is required.
Nice To Haves
- Relevant direct medical office experience
Responsibilities
- Maintains schedules of clinical staff.
- Entry and verification of client data
- Collects copayments
- Responsible for technology support for telehealth appointments
- Answers multi-line phone
- Registration of clients in the electronic medical record
- Excellent Customer Service to promote a service environment for individuals in need of behavioral health and/or co-occurring services that is recovery focused
- Research and verification of insurance benefits and knowledge to apply for alternative payer sources
- Prepare and scan documents to internal HIM
- Cross train and perform duties to cover neighboring locations
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
