Front Desk/Medical Assistant

Pacesetter•Pickerington, OH

13h•Onsite

About The Position

The Patient Coordinator/Medical Assistant will assist in both positions when assigned to those duties for the day. They will support physicians and other members of the health care team by gathering patient medical history and other vital medical information into our EMR system. They will make sure to use customer service skills and display professionalism to treat our patients with the utmost quality of care. Also, managing patient appointments, answering patient inquiries, and ensuring that patients receive the highest level of care.

Requirements

HIPAA and OSHA knowledge and Compliance preferred (will train if not knowledgeable)
Medical office experience preferred but not
Must be professional and courteous
Excellent communication and organizational skills
Ability to work with a team or independently
Computer Skills a must , experience with ModMed EHR a plus but not
Must be willing to get your GXMO license to take X-rays (we will help you to obtain license)
Be a good listener and have excellent customer service skills
Have proper phone etiquette
Demonstrates the ability to work in a fast-paced environment
Strong attention to detail
Great personality , dependabilit y and maintain confidentiality
Must approach tasks with a sense of urgency and be able to handle multiple tasks at once

Nice To Haves

HIPAA and OSHA knowledge and Compliance
Medical office experience
Computer Skills
experience with ModMed EHR

Responsibilities

Greet patients promptly and courteously
Perform duties under the supervision and direction of the physician
Answer phones, schedule appointments, clean and stock exam rooms
Create/Transfer orders, send outbound referrals when asked by the physician
Obtain medical history and other vital clinical information from patients
Be courteous by providing attention to each patient who walks in. Everyone should be greeted with a smile and conduct should always be polite
Register new patients and update established patient demographics, collecting copays, balances, insurance cards, entering information into EHR
Facilitate patient flow by notifying the provider of patients' arrival by checking the patient in to the EHR, notifying the patient of delays and communicating with patients and clinical support staff
Managing faxes and returning voicemails from patients
Other tasks assigned to you from management