Front Desk Manager - luxury residential

NFC Amenity Management • Southlake, TX

3d • $21

About The Position

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day as one of our site supervisors As an NFC Amenity Site Supervisor, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Site Supervisors are the backbone of our operations and work alongside our area leadership team to manage and support the on-site staff. Ultimately, your priority is to make our residents feel at home by showing genuine sincerity and appreciation, and creating an environment of teamwork with your coworkers.

Requirements

• Front Desk Management
• Hospitality Management
• Outgoing Personality
• Teamwork
• Mentoring
• Detail-Oriented
• Proactive
• Scheduling
• Accuracy
• Training & Teaching Others
• Client Relationship Skills
• Financial Management
• Making eye contact and being welcoming are a must!
• All employees must be legally allowed to work in the US.

Nice To Haves

• Previous hotel or concierge experience preferred.
• Experience supervising others is a plus.

Responsibilities

• Ensure a smooth operation and service experience by effectively communicating with your team members, property management, and residents/guests.
• Oversee employees schedules and assist with submitting payroll.
• Inform the Area Director of any staffing needs.
• Monitors and reviews daily employee performance and provides the necessary support or training.
• Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
• Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

Benefits

• Weekly Pay!
• Paid Training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed