Security Officer - Front Desk Residential

Allied Universal•Kentwood, MI

22h•$19•Onsite

About The Position

As a Security Officer - Front Desk Residential in Grand Rapids, MI, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Professional with Allied Universal at a residential location, you will be the first point of contact for residents and guests, providing exceptional customer service and communication. You will monitor entry points, assist with inquiries, and help to deter security-related incidents through your presence and professionalism. Join a team that values integrity, teamwork, and innovation while making a positive impact in a welcoming community environment.

Requirements

Comfortable using a computer or tablet is preferred.
Customer service experience is preferred.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Comfortable using a computer or tablet
Customer service experience

Responsibilities

Provide customer service to residents, visitors, and guests at the front desk by carrying out security-related procedures and site-specific policies.
Monitor access to the residential building, verifying identification and/or credentials as required.
Respond to incidents and critical situations at the front desk in a calm, problem-solving manner.
Maintain accurate records of visitor and/or resident check-ins, packages, and other front desk activities as required by site procedures.
Communicate professionally with residents, guests, and property management to address inquiries and/or concerns.
Assist with emergency response activities in accordance with site-specific guidelines and Allied Universal protocols.
Observe and report any unusual activity or security-related concerns to the appropriate personnel.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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