Front Desk Manager - St Catharines Bunting and Carlton

GoodLife Fitness • St. Catharines, ON

12d • CA$47,000 - CA$57,000 • Onsite

About The Position

The Front Desk Manager will support the General Manager in ensuring the Club has a great Culture for both Members and Associates. This associate will prioritize all interactions with Members.

Requirements

• Passion for Fitness
• 2+ years in a Front Desk or Sales role with GoodLife or 2+ years in an external management role
• Proven success in leading, training and motivating teams
• Strong sales and customer service background
• Success in exceeding individual and team sales goals
• Previous management experience in the fitness industry a strong asset
• Degree or diploma in Business or Management is an asset
• CPR certification required within 3 months of employment
• Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

Responsibilities

• Support the General Manager with the overall financial management of the club
• Responsible for the recruitment, training, scheduling, development and performance management of all direct reports
• Support Club Management with handling Member concerns with professionalism and care.
• Responsible for the implementation of all Member Programs

Benefits

• Ongoing training and development including hands on training, classroom training and e-learning
• Opportunities for advancement include: Assistant General Manager, General Manager and Divisional Manager
• Competitive compensation including commission and bonuses
• Group health care plans
• Fun and energetic atmosphere to come to every day!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree