Front Desk & Leasing Coordinator

Hanini Group•Newark, NJ

9d•Onsite

About The Position

We are seeking a friendly, organized, and professional Front Desk & Leasing Coordinator to join our team. This position serves as the first point of contact for residents, prospects, vendors, and visitors while providing administrative support to the property management and leasing teams. The ideal candidate will have strong customer service skills, excellent communication abilities, and a willingness to learn property management operations.

Requirements

High school diploma or equivalent required.
Strong verbal and written communication skills.
Proficiency with Microsoft Office and basic computer systems.
Ability to multitask in a fast-paced environment.
Professional appearance and positive attitude.

Nice To Haves

Previous customer service, receptionist, administrative, leasing, or property management experience preferred.

Responsibilities

Greet residents, prospects, and visitors in a professional manner.
Answer and direct incoming phone calls and emails.
Manage office correspondence and package deliveries.
Maintain organized records and resident files.
Assist with data entry and general administrative tasks.
Support office operations and special projects as needed.
Respond to leasing inquiries and schedule property tours.
Conduct apartment tours for prospective residents.
Follow up with prospects regarding applications and availability.
Assist with lease preparation and move-in coordination.
Maintain online listings and marketing platforms.
Assist residents with general inquiries and service requests.
Submit and track maintenance requests.
Help coordinate resident communications and notices.
Provide exceptional customer service and maintain positive resident relationships.